Exclusively for the staff of
London Grand Theatre

Weekly Veggie Box

Ordering > Step 1 > CSA Policy

This information is very important for you to review, please take the time to read through it.

Let us know if you have any questions about our policies.

We also encourage you to save or print this page for future reference.


Registration

First come, first served. Your CSA share is reserved only upon payment (in full, or your first instalment).

 

Our commitment

  • Grow a large diversity of high quality,  ecologically-grown fruits and vegetables
  • Continually improve our methods of food production in regards to their impact on nature
  • To provide tips and recipes to you for eating, cooking and conserving the vegetables
  • Listen to your feedback and consider it accordingly

 

Your commitment

  • Pay the full cost of the Weekly Veggie Box by the required date(s)
  • Pick-up the weekly share during the scheduled pick-up time
  • Make arrangements for the week(s) when you cannot pick it up
  • Have your own bags or containers to bring your vegetables home

 

Your benefits

  • First dibs on our fresh, locally and ecologically grown produce
  • An extra 10% (minimum) of our produce averaged over the course of the season
  • Exclusive use of the swap box: swap out one vegetable upon pick-up
  • An exclusive weekly newsletter containing information about your veggies and recipes to prepare them
  • The opportunity to be involved in the success and continuation of our farm operation
  • An invitation to our CSA party to celebrate our members and other partners
  • The opportunity to have a behind-the-scenes tour of the farm
  • A one-on-one relationship with your farmer

 

Shared Risk 

Unpredictability is an inherent part of farming (insects, animals, weather, etc.), therefore we cannot guarantee the availability of our crops. We do not offer refunds for partial crop failures. The spirit of taking part in a CSA farm is that you stick by us during the hard times, and we in turn acknowledge your support by giving you more when the harvests are plentiful. By becoming a CSA member, you understand the risk associated with this type of farming and agree to support it.

 

Quality

We guarantee the freshness and the overall quality of our produce. If you are unhappy with an item for any quality-related reason, let us know right away and we will swap it out for something that is adequate. We will make every effort to offer you produce that "looks" like you want to eat it. However the only way to prevent imperfections would be to kill every other living thing surrounding the plant; practices that we do not use, nor condone.

 

Cleanliness

We usually wash most vegetables prior to putting them in your box, but not always as that would adversely affect their storage. However, we do recommend you give everything an extra rinse at home before eating or cooking.

 

Vacation/Missed weeks

Taking a vacation? Good for you! But that probably means you won't be able to pick up your Weekly Veggie Box. Fortunately, you can make alternate arrangements for up to two (2) weeks (and they don't have to be consecutive). We simply require that you notify us at least one (1) week before your planned vacation in order to make the proper arrangements.

 

Here are your options:

  1. You can "donate" your Box to a friend or family member who would pick it up in your stead. All they have to do is drop your name and off they go.
  2. You can convert the value of that week's Box into a credit towards the total cost of a CSA share for the following season (for a maximum of two (2) weeks).
  3. You can convert the value of that week's Box into a credit towards purchasing additional produce at retail during that same season (for a maximum of two (2) weeks).

Please be advised that there is no cash value associated with these credits, and that they will not be reimbursed if forfeited.

 

Missed Pick Ups

These happen, we get it. If you are not able to pick up your share at the arranged time and place, notify us as soon as possible so that we can make alternate arrangements with you. If you do not notify us, your share will be "recycled" in some way (such as donating it to a not-for-profit group or program that tackles food security issues in the community).

 

Missed Payments (Instalments)

If you miss making an instalment payment by the date it is due, we will withhold your share until payment is received. But you know, we're people too, so if you can't make a payment as some point, get in touch and we'll discuss it.


By clicking "I agree", you hereby agree to the terms outlined above and accept to be signed up for our weekly newsletter exclusive to Weekly Veggie Box subscribers. You can unsubscribe from this newsletter at any time using the link found at the bottom of our emails.